We want you to be completely satisfied with Click Boost. This policy explains when and how refunds are issued for our services.
Click Boost operates on a model built around your trust — we build your website for free and only charge you once you've seen real results. Because of this, our refund terms are straightforward and fair.
| Service | Refundable? | Notes |
|---|---|---|
| Free website build | N/A | No charge — nothing to refund |
| 30-day free trial | N/A | No charge — nothing to refund |
| Monthly plan — first payment | Yes | Full refund within 7 days if unsatisfied |
| Monthly plan — ongoing | No | Cancel anytime; service runs to end of period |
| Custom project deposits | No | Non-refundable once work has commenced |
If you are unsatisfied with our service after your first monthly payment, you may request a full refund within 7 days of your first charge. No questions asked.
To request a refund, email [email protected] with your name, email address used for payment, and reason for your request. We will process the refund within 5–10 business days via Stripe to your original payment method.
After the first month, monthly charges are non-refundable. When you cancel:
Cancel at any time by emailing [email protected]. Please include your name and the email address associated with your account. We will confirm your cancellation within 1 business day.
If your website experiences significant downtime or service failure caused by Click Boost (excluding third-party outages or force majeure events), we will:
We encourage you to contact us before initiating a chargeback with your bank or card issuer. Most issues can be resolved quickly and directly. Fraudulent chargebacks may result in immediate service termination and recovery of costs.
For any billing or refund questions, please reach out: